Delivery Policy

Domestic Shipping:

We deliver to anywhere in Australia.

Orders above $99 AUD will receive free standard shipping

Sneaker Orders will be charged at $10 AUD standard or $15 AUD express unless a promo is running in which will be free

All domestic orders will be shipped via Australia Post. Customers can expect to receive a tracking number within 1-3 business days. Australia Post can take 2-4 business days to deliver..

'Xpress' orders are handled and shipped within 1-2 business days after receiving your order confirmation email and are processed instantly.

All other Sneaker orders are located outside our facility. This means additional days are required for this process. Shipping times will then vary depending on the carrier. You will receive another notification when your order has shipped. 

Estimated Shipping Times (Standard)
2-4 Business Days (VIC,ACT,NSW,QLD) 
4-8 Business Days (NT,WA,TAS,SA) 

Estimated Shipping Times (Express)
1-3 Business Days: VIC, QLD, NSW, ACT
2-4 Business Days: NT, SA, WA, TAS

Please note some  Collectible / Accessory orders require additional days as they are made to order , items that are affected by this is noted in the description, sometimes different couriers will be used to ship these items! 

All postage times are subject to vulnerabilities 

Insurance (cover for loss and damage) and signature on delivery can be added on domestic checkout. Please note that OFFICIAL Sneakaus takes no responsibility for any damaged, lost or stolen items during shipping. Customers may contact Australia Post during these instances.

Signature on any purchase can be added on for $2.95 AUD
Insurance on any purchase can be added on at a rate of $2.50 per $100
Insurance will be available at checkout 

International customers are liable to pay all taxes and duties associated upon import to your country, if applicable

For International orders, please refer to this international delivery estimate guide here.

Please note that we are unable to deliver to some countries please refer to the guide above.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. OFFICIAL SNEAKAUS  is not responsible for these charges if they are applied and are your responsibility as the customer.

We ship to many countries, Such as UK, CANADA, NZ, USA & EU Regions !

Once an order has been made, no address modifications are possible and will not be subject to any refunds.